Foster Animal Clinic – The Jewel of the Carolinas

FAC

My first seven years at Foster Animal Hospital were spent wearing a plethora of hats; that of an internist, general practitioner, surgeon, and so on, all within the walls of our original hospital location.  Then, one day last year, Steve Foster approached me to ask if I would like to experience a day at Foster Animal Clinic at Parkway Commons (FAC). Having variation in my day to day routine is one of the aspects I love so much about being a Vet, but change can be scary.  Sure, I knew the clinic existed (somewhere down there), but its ins and outs were completely foreign to me. I had no idea what to expect and was therefore hesitant to accept.  That night I discussed the proposition with my family.  My then two year old son made a pretty compelling argument. “Mommy, you always tell me new things are fun!”  I was helpless before such sound logic.  It’s been nine months since my first day at FAC and I can honestly say my time down here has become a highlight of my week!

First thing you will notice at Foster Animal Clinic is the intimacy of our setting. Our ability to devote our undivided attention to you and your pet gives the clinic a unique experience.  The quiet atmosphere allows my patients to be more at ease during their visit. We are able to spend the time to learn the personalities of each patient and what techniques allow them to be more comfortable.

The location and size has been a huge asset for our busy clients. There is usually no wait time allowing for a smooth yet efficient appointment. Many clients take advantage of our drop off service and we get the benefit of having furry friends to play with all day! Having the support from Foster Animal Hospital just 5 miles down the road allows us to provide all the services of a large hospital while keeping the intimate feel of a neighborhood vet.

Approaching my first year practicing at Foster Animal Clinic I can say I have formed personal bonds with my clients, gotten to know little quirks about my patients, and have been able to grow as a veterinarian.  So if you haven’t experienced the family atmosphere at Foster Animal Clinic come by and stop in for a chat.  Like me, you may like what you see!

Brittany Novosad, DVM

 

 

 

 

Oh my! What big teeth you used to have!

Any given day at the office is full of excitement. My daily schedule offers a variety of healthy and sick pets to keep the day interesting. Every pet is examined from nose to tail at every visit. The mouth is one of the first areas examined.  This one area alone can be be very dangerous to a pet’s health if not cared for properly.

Examining the mouth can be tricky. Not every pet accepts a stranger prying open their mouth. On a good day, I get licked by a happy puppy while examining the mouth. On a bad day, I can only get an eyeball view from afar of a snarling dog or hissing cat.   Despite some resistance at times, I still get a good view of  the mouth and what I see can often be shocking and even heartbreaking.

Gone are the days when I expect to see pearly white teeth.   Those are reserved mainly for puppies and kittens.  Now 1 of every 3 patients has bad breath, plaque and/or gingivitis. Often times I know what to expect the stinkier the pet’s breath.   Heavy amounts of bacteria will cause stinky breath and can lead to dental disease.  Sometimes the level of dental disease can be so severe the teeth actually fall out.  Surprisingly, I have had a pet’s tooth fall out during an exam.  Can you imagine the shock from that owner?  Can you imagine the pain that pet was feeling?  Likely a silent pain, without any obvious clues to the owner.   This is the reason why professional dental cleanings are recommended.  Unfortunately, I am not  always able to convince owners to clean their pets teeth in the early stages of disease.  Before tooth loss is the end result.

Professional dental cleanings are an essential part of a pets dental health care in addition to home care.   Home care includes daily brushing or frequent use of dental treats.  Even with diligent home care,  some pets still build plaque and develop gingivitis.  A professional cleaning is the only way to effectively clean the teeth above and below the gum line.  Delaying a dental cleaning until the teeth “look really bad” can be too late.  This was the case for a recent patient.  After the cleaning and dental x-rays were performed, I had to tell the client that their dog would be losing 17 out of 42 teeth.  Sadly, I have to make a call reporting the need for a tooth extraction far too often.

February is dental month but technically every month should be dental month.  Dental care is essential to keep your pet healthy. It helps your pet avoid heart, liver and kidney disease. And allows your dog and cat to retain all their teeth as long as possible.   Please visit your veterinarian to get an exam to assess your pet’s dental health.  If a dental cleaning is needed, please schedule without delay.

                     

 

 

 

 

 

 

Oh my! What big teeth you used to have!

Any given day at the office is full of excitement. My daily schedule offers a variety of healthy and sick pets to keep the day interesting. Every pet is examined from nose to tail at every visit. The mouth is one of the first areas examined.  This one area alone can be be very dangerous to a pet’s health if not cared for properly.

Examining the mouth can be tricky. Not every pet accepts a stranger prying open their mouth. On a good day, I get licked by a happy puppy while examining the mouth. On a bad day, I can only get an eyeball view from afar of a snarling dog or hissing cat.   Despite some resistance at times, I still get a good view of  the mouth and what I see can often be shocking and even heartbreaking.

Gone are the days when I expect to see pearly white teeth.   Those are reserved mainly for puppies and kittens.  Now 1 of every 3 patients has bad breath, plaque and/or gingivitis. Often times I know what to expect the stinkier the pet’s breath.   Heavy amounts of bacteria will cause stinky breath and can lead to dental disease.  Sometimes the level of dental disease can be so severe the teeth actually fall out.  Surprisingly, I have had a pet’s tooth fall out during an exam.  Can you imagine the shock from that owner?  Can you imagine the pain that pet was feeling?  Likely a silent pain, without any obvious clues to the owner.   This is the reason why professional dental cleanings are recommended.  Unfortunately, I am not  always able to convince owners to clean their pets teeth in the early stages of disease.  Before tooth loss is the end result.

Professional dental cleanings are an essential part of a pets dental health care in addition to home care.   Home care includes daily brushing or frequent use of dental treats.  Even with diligent home care,  some pets still build plaque and develop gingivitis.  A professional cleaning is the only way to effectively clean the teeth above and below the gum line.  Delaying a dental cleaning until the teeth “look really bad” can be too late.  This was the case for a recent patient.  After the cleaning and dental x-rays were performed, I had to tell the client that their dog would be losing 17 out of 42 teeth.  Sadly, I have to make a call reporting the need for a tooth extraction far too often.

February is dental month but technically every month should be dental month.  Dental care is essential to keep your pet healthy. It helps your pet avoid heart, liver and kidney disease. And allows your dog and cat to retain all their teeth as long as possible.   Please visit your veterinarian to get an exam to assess your pet’s dental health.  If a dental cleaning is needed, please schedule without delay.

                     

 

 

 

 

 

 

Every Month Is Spay/Neuter Month At Foster Animal Hospital!

 

 

For years, many of us veterinarians have used certain months to promote services and items. Some still do. These promotions could include- spay/neuter, dentistry, wellness tests, etc. In 2012, we at Foster Animal Hospital designed and implemented our Dental Cleaning Promo that proved to be resoundingly popular. Many clients liked this promo because we designed it as a single price that fit every dog or cat regardless of the “state of their mouth”. In fact, the Dental Cleaning Promo was so popular, we declared every month at Foster Animal Hospital as Dental Month.

Due to the Dental Promo’s popularity, we have designed our Spay/Neuter Promo as well! The Spay/Neuter Promo is designed to include: the spay/neuter itself, pre-operative bloodwork, fluid therapy under anesthesia, complete monitoring of all vitals, and a Capstar flea pill. (To see the details, click on the link below. Also with the link there is a pdf file that shows the prices and the Promo details.) As you will see, there is “one price that fits all”. The age and weight of your pet does not affect the price! By including the pre-operative bloodwork and fluids, you don’t have to sacrifice quality. We hope all can see the value recieved in our new Promo!

 

 

So why spay/neuter?

  • The most obvious reason is population control. The number of feral cats and unwanted puppies and kittens in Cabarrus County is staggering. Some estimates place the feral cat population in the hundreds of thousands. Many unwanted puppies and kittens are euthanized each year or are abandoned for an unknown fate. Controlling the over-population is crucial.
  • Behavior. Plain and simple, hormones influence behavior. When an animal is spayed or neutered, the source of hormones is removed: the ovaries or the testicles. Unwanted male behavior includes aggression, roaming, urine marking, excessive libido. Most puppies taken to Animal Control are done so because of behavioral issues. Most are never adopted.
  • Health. Studies show that spaying female dogs or cats before their first heat cycle, results in an almost 0% chance of developing breast cancer. The old wive’s tale of letting them go through the first heat is wrong. Spaying is recommended at 6 months of age. Females also cannot develop ovarian disease, uterine disease, or pyometra once they are spayed. Males have a much reduced risk of prostate infection/inflammation once neutered. (neutering doesn’t have a profound effect on limiting prostate cancer however). Many non-spayed and non-neutered dogs and cats develop problems in old age. Couple the older age with a severe uterine or prostate infection, and you have a patient that is not a desirable surgical candidate.

I hope this helps you understand the importance of spaying and neutering your pets. Every dog and cat I own has been spayed or neutered. All were done by 6 months of age. Please click on the link below to learn more about Foster Animal Hospital’s new Spay/Neuter Promo.

Link: https://www.fosteranimalhospital.com/news/

 

All the best,

Steve Foster, DVM, CCRT

Foster Animal Hospital

Concord, NC

sfoster@fosteranimalhospital.com

www.fosteranimalhospital.com

www.facebook.com/fosteranimalhospital

Twas The Night Before Christmas- Foster Animal Hospital Style

 

Twas the night before Christmas, when all through the house,
All the dogs and cats were sleeping in the house.
The stockings were hung by the chimney with care,
In hopes that Santa Paws soon would be there.

The pets were nestled all snug in the beds,
While visions of CET dental treats danced in their heads.
Healthy Advantage was the food that they craved,
If fed this, they promised Santa, they would behave.

When out on the lawn arose such a clatter,
They sprang from their beds to see what was the matter.
Away to the window they flew in a flash,
Hoping someone had turned over the trash.

The moon on the breast of the new fallen snow,
Gave the luster of mid-day to the objects below.
When what to their wondering eyes should abound,
But a miniature sleigh and eight tiny deerhounds.

With a driver so cute it should be against the law,
I knew in a moment it must be Santa Paws.
More rapid than eagles his hounds they came,
And he whistled, and shouted, and called them by name.

“Now Doctor Foster’s Steve and Tom, Now Seals, Now Ueleke and Dr. Plott!
On Doctor’s Novosad, Moser, and Lake and the lot!
To the top of the porch to the top of the wall,
Now dash away! Dash away! Dash away all!”

So up to the house-top the deerhounds they flew,
With the sleigh full of goodies, and Santa Paws too!
With Trifexis, Comfortis and Iverheart in his sack,
Down the chimney came the leader of the pack.

The dogs hoped for Vectra 3D,
To keep them free of annoying fleas.
Revolution for cats is out of sight,
Treating them for heartworms, fleas and ear mites.

In our stockings went Preventive Care Plans good for a year,
To help keep us healthy and full of good cheer.
Plans that included a resort stay,
Where we could be cared for and be able to play.

Adaptil for dogs to decrease fear and anxiety,
And Feliway to calm cats and stop erroneous pee.
We knew that our owners had put these on our list,
Because these gave us both a big assist.

He did not bark, but went straight to his work,
And filled all our stockings then turned with a jerk.
Laying his paw aside of his nose,
And giving a nod up the chimney he rose.

He sprang to his sleigh, to his team gave a bark,
And away they all flew like wings on a lark.
But I heard him exclaim ‘ere he drove off in stealth,
Happy Christmas to all and to all your pets we wish them Good Health.

 

From-

Robin Moser, DVM

Foster Animal Hospital, P.A.

Concord, NC 28027

rmoser@fosteranimalhospital.com

 

Bunker Says, “Paying for your Preventive Care Plan is as easy as 1-12! Months that is!”

Yo hey, just a follow-up on those Preventive Care Plans. Some have wondered about that there special financing. Well, it’s purty simple really. There’s this deal called PaymentBanc. And what it is, is, if you have a checking account and it accepts automatic withdrawals and you pass a short qualifier thingy, you can pay for those Plans with 12 equal payments over 12 months. ( that qualifier thingy ain’t no credit check and it don’t hit your credit rating ) Now there is a non-refundable processing fee of $35. Ya gotta pay that up front along with the first monthly payment. After that, you’re good as gold for 11 months more. If that doesn’t interest ya, they still take cash, checks, all major credit cards, and Care Credit. Now I don’t know about youins, but if I’m a human owner of the greatest species in the world (you know I’m a Lab so that would be us K-9’s, but the purry ones are cool too), I’d be all over that. You know what I mean? So, give’em a call and they’ll be glad to answer your questions and take any glowing reviews of this here blog you want to give ’em. Oh and hopefully in the next couple weeks, the website will be updated with the details of each plan. (Details- for a dog that sounds painful.) Anyhoo, check it out at www.fosteranimalhospital.com. Thanks y’all! Check ya later!

Bunker is Back!!

Hey y’all, well it’s me again Bunker. I’ve been gone from this site awhile, cause Dad has been very protective of his computer. I think he’s still mad about the cheese incident. Well, I was nosin’ around his stuff and saw something about PCP. Now, I may be an old outdoor Lab but I’m pretty sure I know what PCP is. So I started freaking out about this. I mean, my dad’s a good dude but I was pretty shocked he’d be knowin’ about PCP. So I got to thinkin’, maybe he meant PCB. I’m a little less aware of PCB. So, of course, I googled it and found out it’s some banned chemical from way back. Now what am I gonna do? Dad’s either a drug dealer or dealing in contraband from the 70’s!
Well to make a long story short, he weren’t talking about either of those. He was talking about a new thing at his dog doctor place that can be shortened to PCP. It seems his PCP’s are short for Preventive Care Plans. Evidently, they are some great deal for his patients and their parents. What they done did, is bundled a lot of Preventive Care services into an annual plan, discounted ’em up to 25%, and are sellin’ those darned things like hotcakes. Oh and to make it even better, they have special financing where you can pay for it over a whole year. Well, bust my britches! (Oh wait, I don’t wear britches.) Anyhoo, I found these here FAQ’s and decided I’d share ’em with you good folks. Enjoy! (Oh, and I guess this is the part where I tell ya to call us, uh them, today!!)

Preventive Care Plans FAQ’s

1. What are Preventive Care Plans?
Preventive Care Plans are yearly plans designed to meet your pet’s annual requirements for veterinary recommended health care, vaccinations and testing. These plans offer services to your pet for an entire year from the agreement date.

2. What is included in a Preventive Care Plan?
Each plan includes veterinarian recommended services to keep your pet happy and healthy throughout the year. These services include an Annual Preventive Care Examination, recommended vaccinations, annually recommended tests and more. Please refer to our Preventive Care Plan layouts for detailed information.

3. Can I sign up for my Preventive Care Plan online?
Currently, all applicants must complete the Preventive Care Plan application process in person at one of our two convenient locations. To apply for the PaymentBanc monthly drafting payment option, two forms of identification are required, including one photo I.D. We also recommend that you bring a voided check for account verification.

4. Do I receive a discount for the services in my Preventive Care Plan?
Yes. All services in our Preventive Care Plans are discounted.

5. Do I receive any additional discounts outside of my Preventive Care Plan?
Yes. When your pet is enrolled in a Preventive Care Plan, all additional products and services purchased for that pet will be discounted during the enrollment year. (Discount percentages vary by plan.)

6. Does the Preventive Care Plan cover my pet if he is sick?
In addition to the Preventive Care Examination, each plan includes at least one free office visit annually. This office visit may be used for sick or injured visits. Although Preventive Care Plans do not cover additional costs associated with sick or injured visits, each pet will receive a discount for all additional services and products. (Discount percentages vary by plan.)

7. I have Unlimited Free Office Visits with my plan. Do I need an appointment?
Yes. We require a scheduled appointment for all visits. This ensures that your wait time is kept to a minimum. Your pet will also receive the benefit of a full 30-minute appointment time with the veterinarian. If you are unable to schedule an appointment during our available appointment times, a drop-off visit is also available. Please see our staff for more information.

8. How can I pay for my Preventive Care Plan?
We have two options for payment of your Preventive Care Plan. Both options allow you to receive your plan’s services immediately.
• We now offer a monthly auto-drafting payment option which divides the cost of your plan by 12 monthly payments. PaymentBanc is a trusted payment option available to those with an active checking account that accepts automatic drafting. There is an application process to verify approval for this payment option. A non-refundable registration fee of $35 is required at the time of acceptance.
• We also accept payment in full at the time of your Preventive Care Plan purchase. Accepted methods of payment include Cash, Check, Visa, Mastercard, American Express, Discover & Care Credit.

9. How much money do I have to put down if I purchase my plan using PaymentBanc?
If you are approved for the 12-month auto-drafting payment option through PaymentBanc, your plan price will be divided into 12 equal monthly payments. You will be required to pay the non-refundable $35 registration fee along with the first month’s payment for the chosen plan.

10. What happens if my payment is not available on the selected draft date?
If the appropriate payment amount is not available in the provided account as established in your PaymentBanc agreement, a $20.00 fee for Insufficient Funds will be assessed to your account. PaymentBanc will contact you immediately should there be any problem drafting your payment. If there is continued failure to pay, Foster Animal Hospital holds the right to immediately terminate all plans associated with the insufficient account. Foster Animal Hospital reserves the right to cancel any plan at any time.

11. What happens to my pet’s Preventive Care Plan at the anniversary date?
You will be notified of your plan’s anniversary date approximately one month in advance. All Preventive Care Plans will renew automatically at the same plan level unless you specify a change. If you are paying for your plan in full at the time of renewal, your payment will be required before plan services and discounts may be used. If you are enrolled with PaymentBanc, you will be billed for the non-refundable Plan Renewal Fee of $25 at the time of your plan’s anniversary date. If a plan holder does not pay their Plan Renewal Fee within 30 days from their plan’s anniversary date, their plan services and discounts will be suspended.

12. What if I renew my plan after the first year but haven’t used all the services?
Services cannot be transferred or carried over from year to year or from plan to plan. We do not provide refunds for unused services. Any remaining services left on your plan at the time of its anniversary date will be removed at the time of renewal.

13. I chose a Preventive Care Plan a few months ago. Can I choose a different plan now?
Each Preventive Care Plan is designed to provide 12 months of Preventive Care services. If you decide that the level you originally purchased is not providing the proper coverage you prefer for your pet, you may upgrade your plan at any time. You may not, however, downgrade your plan until its anniversary date. If you upgrade your plan prior to the anniversary date, the difference of the plan prices will be assessed and divided among your remaining monthly payments. You may also pay for this pricing difference in full at the time of your upgrade.

14. Can I transfer my Preventive Care Plan to another pet, clinic, or owner?
No. Preventive Care Plans are unique to Foster Animal Hospital and Foster Animal Clinic at Parkway Commons. They cannot be transferred to any other veterinary facility. Plans cannot be transferred to any other pet or owner during their 12-month duration. You may cancel the plan at the end of the 12 months.

15. I have multiple pets. Can I have a plan for each pet?
It is recommended that each pet in your household have a Preventive Care Plan to ensure that they are healthy and able to receive recommended veterinary services throughout the year. Each pet can have a separate plan and 12-month payment cycle. Services cannot be shared between pets or plans. If you decide to pursue PaymentBanc’s monthly payment option, a non-refundable registration fee of $35 will be required for each individual plan at the time of acceptance.

16. I have multiple pets of the same breed and color. Do they require specific identification?
All multi-pet families with similar pets are required to be identified with microchips unless all pets in the household are currently covered under a Preventive Care Plan.

17. What if I want to cancel my plan before the anniversary date?
You may not cancel your plan prior to the anniversary date. If you decide that you do not want your plan to renew at its anniversary date, you may call us at any time to request a non-renewal.

18. Will I receive a reimbursement if my pet passes away or if I have an unexpected move out of state before the anniversary date?
The responsible plan holder will be required to pay the remaining balance of payments or the full retail price for services already rendered – whichever is less. If a plan holder is found to have paid more than the above requirements, a refund will be granted for the difference, minus the registration fee. A 30-day notice is required for all cancellation and reimbursement requests.

19. I signed up for a Preventive Care Plan but I haven’t used any services.
If a responsible plan holder wishes to cancel their plan prior to redeeming their plan’s services or any additional services that have been discounted while holding the Preventive Care Plan status, the entire amount paid toward their plan will be refunded, minus the registration fee. A 30-day notice is required for all cancellation and refund requests.